Effective Date: May 21, 2025
Last Updated: May 21, 2025
At WeBook Destinations, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information across our services in accordance with U.S. privacy laws, including the California Consumer Privacy Act (CCPA), and the European Union’s General Data Protection Regulation (GDPR).
1. Information We Collect
We may collect the following categories of personal information:
- Personal Identifiers: Full name, contact information, date of birth, passport number
- Booking Information: Travel dates, preferences, booking history
- Payment Details: Billing address, credit/debit card (processed securely)
- Technical Data: IP address, browser type, usage logs, location (if permitted)
- Communication History: Emails, support chats, and call logs
2. How We Use Your Information
We use your personal data to:
- Process and manage bookings
- Communicate important travel updates
- Personalize and improve our services
- Send marketing content (if consent is given)
- Comply with legal and regulatory requirements
3. How We Share Information
We only share your data with:
- Airlines, hotels, and service providers to fulfill bookings
- Payment processors and fraud prevention tools
- Legal or regulatory authorities (when required)
- Third-party platforms for marketing (with your consent)
We do not sell your personal information.
GDPR Compliance (For EU/EEA Residents)
If you are a resident of the European Union (EU) or European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):
Your GDPR Rights:
- Right to Access: Request a copy of your personal data.
- Right to Rectification: Correct inaccurate or incomplete data.
- Right to Erasure: Request deletion of your personal data (“right to be forgotten”).
- Right to Restrict Processing: Limit the way your data is used.
- Right to Data Portability: Request your data in a portable format.
- Right to Object: Object to processing based on legitimate interest or direct marketing.
- Right to Withdraw Consent: At any time, without affecting the legality of prior processing.
Lawful Basis for Processing:
We process your personal information based on:
- Contractual necessity (to provide travel services)
- Your consent (for marketing)
- Compliance with legal obligations
- Our legitimate interests (e.g., fraud prevention, improving services)
Cross-Border Data Transfers: Your data may be stored or processed outside the EU (e.g., U.S.), in which case we use Standard Contractual Clauses (SCCs) or other appropriate safeguards.
To exercise your GDPR rights, email: info@webookdestinations.com
CCPA Compliance (For California Residents)
If you are a California resident, the California Consumer Privacy Act (CCPA) gives you certain rights regarding your personal information.
Your CCPA Rights:
- Right to Know: What personal information we collect and how we use it.
- Right to Access: Request a copy of your personal information.
- Right to Delete: Request deletion of personal data we’ve collected.
- Right to Opt-Out: You have the right to opt out of the sale of personal data (Note: We do not sell your personal information).
- Right to Non-Discrimination: You will not be discriminated against for exercising any CCPA rights.
To make a request under CCPA, email us at: info@webookdestinations.com or call our Service Desk at +1 (888) 816-5958.
Please note we may need to verify your identity before fulfilling certain requests.
Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Remember user preferences
- Analyze traffic and behavior on our website
- Show personalized ads (only with your consent)
You may manage cookie preferences through your browser or by adjusting settings in our cookie banner (where available).
Data Retention
We retain personal information only as long as necessary to:
- Provide services and fulfill bookings
- Meet legal, tax, or regulatory obligations
- Resolve disputes and enforce our agreements
Security
We implement appropriate technical and organizational measures to protect your data, including encryption, access controls, and secure servers.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted here with a new effective date. Your continued use of our services constitutes your acceptance of the revised policy.
Contact Us
For any questions or to exercise your rights under GDPR or CCPA, please contact us:
WeBook Destinations
📧 Email: info@webookdestinations.com
📞 Phone: +1 (888) 816-5958